How CaseBuilder Protects Your Evidence: Encryption, Privacy & Security Explained
Last updated November 2025
When you upload screenshots, text messages, or documents for a custody case, security is not optional — it’s essential. CaseBuilder was designed from day one to protect your most sensitive information with industry-grade safeguards. This article explains exactly how your evidence stays private, encrypted, and under your control.
1. End-to-End Encryption for Uploaded Files
Every screenshot, photo, PDF, and document you upload is protected with AES-256 encryption, one of the strongest encryption standards in the world.
In plain language: even if someone accessed the server, they would see scrambled, unreadable data.
- In transit encryption: HTTPS/TLS 1.2+ on every connection
- At-rest encryption: AES-256 on securely stored files
- Key separation: Encryption keys are stored separately from file storage
This is the same encryption standard used by banking and healthcare systems.
2. Secure U.S.-Based Cloud Infrastructure
CaseBuilder runs on secure U.S. cloud servers following strict isolation and access controls. No offshore storage, no shared buckets with unrelated applications.
- Dedicated, isolated storage per user
- U.S. datacenters only
- Encrypted internal networking
- No third-party access to your data
3. Your Evidence Is Never Used to Train AI Models
Many AI tools use uploaded data for training. CaseBuilder does not.
- No training
- No cross-customer sharing
- No model fine-tuning using your evidence
Your data stays yours — always.
4. No Human Access to Your Case Files by Default
CaseBuilder is designed so that your evidence is processed automatically without manual review. Raw files are stored in encrypted form, and the system does not access or inspect the readable contents of your evidence unless you explicitly request support.
This means:
- No one on the CaseBuilder team views your files by default
- Support staff cannot browse your evidence or access your account
- All processing is automated and limited to generating your summaries and exports
While system administrators technically have the ability to access encrypted storage for security and maintenance purposes, CaseBuilder maintains a strict internal policy of non-access to user evidence except in rare, user-initiated situations such as debugging a corrupted upload.
5. Clear Separation Between Private Data and AI Processing
CaseBuilder keeps your raw files in an encrypted environment and processes only the information necessary to generate summaries, timelines, and export packets. Your data is not shared with external parties, and none of your content is used to train external AI models.
This design ensures that sensitive details remain protected while keeping you in full control of what information is ultimately included in your court-ready evidence packet.
6. Clear Data Retention and Deletion
You control your data. CaseBuilder supports:
- Immediate deletion of individual files
- Case-level deletion of entire uploads
- Permanent removal from storage
When you delete something, it’s actually removed — not archived or kept for training.
7. Designed by a Clinician Who Understands Sensitive Data
CaseBuilder was founded by a licensed clinician and developer who personally experienced the emotional and legal weight of gathering digital evidence for a custody case.
That perspective shaped every security decision in the platform — especially around privacy, encryption, and ethical use of AI.
8. Final Thoughts: Your Evidence Deserves to Be Safe
Hard evidence should be protected with strong encryption and strict privacy controls. CaseBuilder ensures your screenshots, messages, and documents remain confidential from upload to export.